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Day 3: 11 September 2024
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Day 3: 11 September 2024
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Streams
Showing 1 of 1 Streams
Exhibit Hall Networking
8:00am - 9:00am
Registration, breakfast & networking
Showing 1 of 1 Streams
General Session
9:00am - 9:05am
Welcome from Finovate
9:05am - 9:20am
Special address
9:20am - 9:45am
Power panel: Why fintech will revolutionise customer experience & how financial services providers can compete in a hyper personalized world. What are the key lessons to learn From other industry verticals & from how big tech companies build customer trust?
9:45am - 10:05am
Out of the box keynote address: The blue dot consumer: What financial institutions need to understand about how customers now view the world and why standing still is the fastest way of moving backwards (part 2)
10:05am - 10:10am
Tracks start in 5 minutes!
Showing 4 of 4 Streams
Customer Experience
Open Banking
Future Lending
Wealthtech
10:10am - 10:15am
Opening remarks from the chair
10:15am - 10:30am
Keynote address: Trust is not what you think it is, but it matters more than ever. Against the backdrop of experimenting with genAi & looking for open banking opportunities, banks & financial services firms still face one key battle: Consumer trust. How can you leverage trust to grow customer loyalty and revenue?
10:30am - 10:45am
Special address
10:45am - 11:10am
Power panel: Walking the CX talk - how financial institution can deliver outstanding omni channel CX & move away from a siloed approach to blend human & digital CX. And how can you measure success?
10:10am - 10:15am
Opening remarks from the chair
10:15am - 10:30am
Keynote address: CFPB’s open banking rule 1033 focuses on safeguards for security, data and the ecosystem. What do financial institutions need to do? How will it impact the banking industry?
10:30am - 10:45am
Special address
10:45am - 11:10am
Power panel: Why open banking is critical to agility, to future proofing your business & to delighting your customers. What are the compelling use cases for US financial institutions & what can they learn from the success of open banking in Europe, India & Australia? How can financial institutions seize the opportunity to generate returns?
10:10am - 10:15am
Opening remarks from the chair
10:15am - 10:30am
Keynote address: Capturing the opportunity of small business lending: How can financial institutions successfully engage this market of over 32 million potential customers & a market worth over $80 billion? How will the 1071 rule impact small business lending?
10:30am - 10:45am
Special address
10:45am - 11:10am
Power panel: Buy Now Pay Later: A great product for customers or a debt trap? How is this exploding market going to change the status quo & what does it mean for the future of credit cards? And what are US regulators planning?
10:10am - 10:15am
Opening Remarks from The Chair
10:15am - 10:30am
Keynote Address: Exploring Real Case Studies Demonstrating The Transformative Power Of Technology In Attracting And Retaining Clients & Future Proofing Your Business
10:30am - 10:45am
Special Address
10:45am - 11:10am
Power Panel: Where Next For Digital Assets In The Wealth Management Industry? Digitally Native Clients Require Sound Around Cryptocurrencies, NFTs & Blockchain Technologies & Expect A Seamless Digital Service. How Will The Metaverse And Web 3.0 Affect The Industry?
Showing 1 of 1 Streams
Exhibit Hall Networking
11:10am - 11:35am
Refreshments & networking
Showing 4 of 4 Streams
Artificial Intelligence
Future Payments
Future Banking
Wealthtech
11:35am - 11:40am
Opening remarks from the chair
11:40am - 11:55am
Keynote address: What does the era of generative AI mean for financial institutions? What are the real use cases for genAI in financial institutions and banks?
11:55am - 12:10pm
Special address
12:10pm - 12:25pm
Keynote address: Leveraging advanced AI to deliver accurate and adaptive customer service
12:25pm - 12:50pm
Power panel: AI in action – How smart players are using AI to solve real pain points for their businesses internally & for their customers. What are the most exciting applications of genAI In CX; personalised banking; lending, payments & fraud?
11:35am - 11:40am
Opening remarks from the chair
11:40am - 11:55am
Keynote address: Real-time payments – Will they be a game changer? What are the challenges around developing products on top of RTP and FedNow rails? When will they gain momentum in the US?
11:55am - 12:10pm
Special address
12:10pm - 12:25pm
Special address
12:25pm - 12:50pm
Power panel: The payments market is estimated at $2.85 trillion in 2024 & is expected to reach $4.78 trillion by 2029 - how will new technologies, new competitors, new business models & embedded payments shape the future & the competitive landscape?
11:35am - 11:40am
Opening remarks from the chair
11:40am - 11:55am
Keynote address: The future of banking isn’t what it used to be - how can incumbent financial institutions compete with new competitors & big tech?
11:55am - 12:10pm
Special address
12:10pm - 12:25pm
Special address
12:25pm - 12:50pm
Power panel: Bringing an entrepreneurial spirit to banking - how to transform traditionally conservative financial institutions so they can move faster, be more innovative & create more value. What Are the key questions around technology, business models, risk management, people & new ways of working?
11:35am - 11:40am
Opening Remarks from The Chair
11:40am - 11:55am
Keynote Address: The WealthTech Market Is Projected To Grow From US$5.42 Billion In 2023 To US$26.1 Billion In 2033: What Are The Emerging Trends & Market Dynamics That Will Shape The Future?
11:55am - 12:10pm
Special Address
12:10pm - 12:25pm
Special Address
12:25pm - 12:50pm
Power Panel: The Future Of Client Centricity In A Tech-Disrupted Wealth Landscape. The Great Wealth Transfer To Millennials |& Baby Boomers Has Already Started & New Heirs Are Demanding Faster Digitalization Than The Previous Generation. What Should Wealth Managers Be Prioritising Now?
Showing 1 of 1 Streams
Exhibit Hall Networking
12:50pm - 1:40pm
Lunch & networking + discussion roundtables
Showing 2 of 2 Streams
General Session
Credit Union Spotlight
1:40pm - 1:55pm
Keynote address: Why the CFPB's proposed open banking rule 1033 will require a mindset shift for financial institutions
1:55pm - 2:20pm
Power panel: Finding new opportunities in the digital age & the emerging experience age. Success stories & insights to help financial institutions find growth, drive revenue & future proof their business. How should you navigate the hype, know where to focus & do what actually needs to be done? How can you keep running the bank whilst reinventing the bank?
2:20pm - 2:30pm
Quick fire keynote: Focusing on the three pillars of banking: Deposits, loans, and money movement. Financial institutions globally will face a unique mix of challenges In 2024: Each of these hurdles will impact financial institutions ability to manage cash flow, generate income & control costs
2:30pm - 2:55pm
Power panel: Banking on growth: Deposit generation growth strategies & marketing tactics for financial institutions in the ongoing deposit wars. Why it is essential for financial institutions to understand the relationship connection to small businesses & lending to them to stay first in line for deposits
2:55pm - 3:05pm
Quick Break!
1:40pm - 3:05pm
Special session for credit unions - 1.40-3.05
Showing 1 of 1 Streams
General Session
3:05pm - 3:30pm
Power panel: From competition to collaboration & co-creation - why financial institutions need more than ever to build strategic partnerships. What do new partnership plays tell us about the unbundling & reassembling of financial services providers?
3:30pm - 3:50pm
Accelerator all stars: Why community is the new commodity
- Theodora Lau - Founder, Unconventional Ventures
- Kristen Castell - Managing Director, Fintech CAFE (Center for Accelerating Financial Equity)
- Stephanie Foster - Managing Director, ThinkTECH Accelerator, ICBA
- Natasha Harper-Madison - Council Member, Austin City Council
3:50pm - 4:05pm
Fireside chat: For the first time in recorded history women own the majority of the wealth in the US – What does that mean for financial institutions & fintechs and the future of financial services?
4:05pm - 4:30pm
Investor all stars: Where is the smart money investing in fintech? Will the rise of consolidation & concentration define a new era for fintech?
4:30pm - 4:33pm
Close of FinovateFall 2024 - See You Next Year!
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