Digital UX – FinovateFocus Connect Event

9:00 - FinovateFocus Connect Starts

9:03 - Presentation 1

9:06 - Meeting 1

9:09 - Presentation 2

9:12 - Meeting 2

9:15 - Presentation 3

9:18 - Meeting 3

9:21 - Presentation 4

9:24 - Meeting 4

9:27 - Presentation 5

9:30 - Meeting 5

9:33 - Presentation 6

9:36 - Meeting 6

9:39 - Presentation 7

9:42 - Meeting 7

9:45 - Presentation 8

9:48 - Meeting 8

9:51 - Presentation 9

9:54 - Meeting 9

9:57 - Closing Remarks

10:00 - FinovateFocus Connect Concludes

Digital UX – FinovateFocus Roundtable Event

10:15 - FinovateFocus Roundtables Platform opens for networking

10:30 - Roundtable Session 1

Choose your roundtable. Roundtables will run for 30 minutes and then repeat giving attendees the opportunity to attend 2 roundtables in total.

Earning customer trust in the digital age
Future of Payments – are we turning into a cashless society?
Effective customer acquisition, engagement, and retention – the Experience Age
Boosting CX in banking with AI – conversation banking: exploring back-end technologies
Authentication, biometrics, and digital identity in digitized society
Chatbots, AI, and automation as platforms for revolutionizing CX
Personalisation and customisation with data in the banking and payments industry
Insights into how to support financial futures for customers in a post-COVID-19 world – From financial planning to serving the financially challenged
Customer Service NOW
Video banking as a preferred means of customer communication
What do customers want – meeting customer needs
APIs And Open Banking – putting the customer in the driver’s seat

11:00 - Roundtable Session 2

Choose your roundtable. Roundtables will run for 30 minutes and then repeat giving attendees the opportunity to attend 2 roundtables in total. Choose from the list above.

11:30 - Concluding Networking

11:45 - FinovateFocus Roundtables Conclude

February Event - Digital UXThursday, 25 February 2021 - CST/UTC-6 Time Zone

February Event - Digital UXThursday, 25 February 2021 - CST/UTC-6 Time Zone