2023 Startup Booster
Total CollectR
Profile
Total CollectR is a white-label solution that empowers customers to resolve delinquent accounts using the communication channels they prefer. Leveraging next-generation artificial intelligence, our platform can help improve the customer experience, increase cash collections, and reduce costs. Total CollectR disrupts and transforms the mobility and financial services industry by addressing today’s labor shortage challenges, mitigating the need to outsource and pay unnecessary operating fees and addresses the Consumers desire for more ways to pay through simplistic 24/7 self-service experiences. Total Collectr surpasses the skill set of the best Agent, and is designed to increase revenue, enhance profitability, and ensure compliance. It is a Multilingual omnichannel gateway to exceptional customer experience management, and positive customer interactions. The gateway user interface provides a hassle-free Consumer, Agent, and Admin experience throughout the entire account lifecycle in the servicing and debt collection stages. The SaaS based Ai software offers an all-customizable virtual platform that facilitates debt negotiation at all stages where monies are owed. The Total Collectr platform evaluates life circumstances impacting their ability to pay, and empowers them to resolve their past due balances, financial analysis and reasonable payment plans they can commit to and maintain. Total Collectr drives the engagement in payments and overall customer satisfaction transforming how they pay.