Main Event & Exhibition: 14 - 15 October 2026
Future Workplace Awards: 14 October 2026
Dubai, UAE
HR Summit and Expo Pre-Conference Workshops - 11 October 2026 - GT (Gulf Time, GMT+04:00)
Mid-Level: The program is most relevant for HR Leads and Senior Specialists, HR Business Partners, HR Operations and Shared Services Leads, COE Specialists and Managers across Talent Acquisition, Onboarding and HR Operations, Learning and Development and Talent Management, Employee Experience and Engagement, Performance Management and People Analytics, and Organisation Development and Workforce Planning.
Workshop Overview
This workshop provides a comprehensive exploration of AI and its transformative impact on HR functions, combining foundational knowledge with strategic applications. Participants will begin by understanding the fundamentals of AI, including machine learning, natural language processing (NLP), and decision-making processes tailored for HR applications. The programme emphasises how AI enhances productivity at individual, team, and organisational levels, with discussions on adoption trends, ethical considerations, and real-world case studies.
Through hands-on exercises, participants will learn to identify AI opportunities in HR processes and craft effective AI prompts to optimise HR workflows. The workshop then progresses to AI-driven recruitment and talent acquisition, highlighting tools for sourcing, screening, and assessment whilst addressing ethical AI practices.
Building on this foundation, participants will explore how AI can enhance learning and development (L&D), workforce planning, and decision-making processes. The programme covers personalised training programmes, skill gap analysis, and AI-powered coaching tools to drive employee engagement and career growth. Participants will also learn to leverage AI-driven analytics for workforce optimisation, retention strategies, and performance management.
The final module addresses AI adoption strategies, overcoming resistance, and preparing for future AI-driven HR transformations. By the end of the workshop, participants will design an AI adoption roadmap and create implementation plans for integrating AI into HR functions, ensuring they are equipped to lead AI-driven change within their organisations.
AI Fundamentals and HR Productivity
Module 1: Introduction to AI and its Business Impact
Understanding AI’s role in modern HR operations and its potential for driving efficiency in workforce management, employee engagement, and talent retention
Exploring the historical evolution of AI and its impact on HR functions such as talent acquisition, employee performance tracking, and analytics
Examining AI as a catalyst for HR innovation, reshaping organisational structures, and optimising employee experiences
Analysing adoption rates of AI-driven HR solutions across industries and factors influencing organisational AI adoption
Understanding AI concepts like machine learning, NLP, and decision-making processes tailored for HR applications
Case study: Real-world examples of AI implementation in HR operations, showcasing measurable impacts on productivity
Module 2: Enhancing HR Productivity with AI and Prompt Engineering
Exploring AI-driven HR software for process efficiency and workforce management
Understanding structured AI communication for optimised HR workflows
Defining effective prompts for HR applications such as employee feedback, policy inquiries, and performance evaluations
Crafting structured prompts to enhance AI-generated outputs in HR tasks
Utilising AI for HR content creation, including job descriptions and employee feedback
Leveraging AI chatbots and agents for employee interaction and HR support
Module 3: AI in Recruitment and Talent Acquisition
Enhancing candidate search and ranking through AI-powered tools
Streamlining recruitment workflows with AI-driven interview scheduling and candidate assessments
Using AI to reduce bias and improve diversity hiring initiatives
Identifying potential AI biases and implementing fairness checks
Ensuring compliance and fairness in AI-driven talent acquisition
Leveraging AI to predict candidate performance and long-term fit
AI-Driven HR Strategy and Workforce Optimisation
Module 4: AI in Learning & Development
Customising training based on employee skill levels and career goals using AI-driven personalised learning paths.
Identifying workforce training needs and developing strategic upskilling initiatives with AI.
Measuring training success and engagement levels using AI analytics.
Using AI-powered chatbots and virtual assistants for seamless onboarding and knowledge management.
Implementing AI-enabled mentorship programs for personalised career development.
Understanding metrics for tracking the impact of AI-driven L&D programs.
Module 5: AI for HR Analytics and Decision-Making
Understanding how AI improves HR data analysis and decision-making.
Utilizing AI to anticipate workforce trends and needs.
Leveraging AI for proactive employee retention strategies.
Enhancing employee assessments and feedback mechanisms with AI-driven performance management.
Using AI to understand and improve employee satisfaction through sentiment analysis.
Exploring how AI agents support HR decision-making and workforce optimization.
Module 6: AI Adoption and Future Trends in HR
Identifying key factors for successful AI integration in HR.
Practical approaches to introducing AI into HR functions.
Addressing change management challenges in AI adoption.
Exploring emerging AI trends and their HR implications.
Understanding regulatory frameworks for AI in HR.
Leading AI-driven HR initiatives responsibly.
Learning Outcomes
By the end of this workshop, participants will be able to:
Design AI-driven personalised learning paths and training programs.
Conduct skill gap analysis and develop strategic upskilling initiatives using AI.
Leverage AI-powered analytics for workforce planning and retention strategies.
Enhance performance management and employee satisfaction through AI-driven insights.
Create an AI adoption roadmap and implementation plan for HR functions.
Understand emerging AI trends and their implications for HR innovation and transformation.
Understand AI fundamentals and its role in modern HR operations
Identify AI opportunities to enhance HR productivity and efficiency
Develop structured AI prompts for HR-related tasks and workflows
Utilise AI tools for recruitment, including candidate sourcing, screening, and assessment
Implement ethical AI practices to mitigate bias in talent acquisition
Analyse real-world case studies to understand the measurable impact of AI in HR
Post-Workshop Benefits
Participants will:
Improve HR efficiency and productivity through AI-driven insights.
Enhance decision-making with AI-powered analytics and forecasting.
Foster ethical AI adoption and mitigate bias in HR processes.
Streamline talent acquisition and workforce planning using AI tools.
Develop AI literacy and prompt engineering skills for HR applications.
Participants will receive a certificate of attendance.
- Frederik Haentjens - Owner, Boxology
Mid-level - This course is ideal for professionals in roles such as, HR Directors & Business Partners, Performance & Talent Management Specialists, People Analytics & HR Data Professionals, Workforce Planning & Employee Engagement Managers, and Organisational Development Strategists
Workshop Overview
In today's fast-evolving workplace, HR professionals play a pivotal role in steering organisational success through data-driven performance management and workforce analytics. As organisations become increasingly reliant on people analytics and performance measurement, HR must evolve to ensure that insights translate into actionable strategies that enhance productivity and align talent with business objectives. This course focuses on Performance Analytics & Navigation, a holistic and practical approach to measuring, analysing, and optimising employee performance through advanced data techniques. You'll explore cutting-edge frameworks, tools, and analytical methods that enable you to track performance metrics, identify trends, and leverage predictive analytics to gain valuable workforce insights. Through real-world case studies and hands-on exercises, you will master the use of performance dashboards, decision-making models, and data visualisation to drive informed HR decisions. You'll gain the expertise to integrate performance analytics within your business strategy, transforming raw data into strategic intelligence that supports organisational goals. By the end of this programme, you'll be equipped with the skills and confidence to harness the power of performance data, enhance organisational agility through evidence-based insights, and elevate HR's role as a key driver of business success. Join us to unlock HR's full potential and become a leader in performance analytics and strategic workforce intelligence.
This workshop will be delivered in two parts; this is part 1 of 2.
Workshop Outline – Day 1
Module 1 - Organisational Performance
Systems thinking for HR
Revisit Learning organisation versus inhouse academies (deeper dive)
Case Study: British Petroleum (BP) navigating complexity
Informa HR Systems Framework
The 3 core systems of HR
Framing HR as an input/output (I/O) system
The 4 stages of a real world I/O system
The Informa HR Systems Framework
Foundations of Performance Management
Types and tools of feedback
Appraisals/Reviews
Goals and objectives
Leading versus lagging performance measures
Module 2 - Decision Making
Measuring Data
Measures versus metrics
Descriptive versus prescriptive
DIKW pyramid (framework)
Exercise: Classify the following HR metrics as descriptive or predictive
Decision Making Frameworks & Tools
Data Driven versus Data Informed
Formulas versus Algorithms
Business Intelligence software and dashboards
Exercise: Match the decision to the lifecycle stage
Classifying & Allocating Metrics
Descriptive, Diagnostic, Prescriptive, Predictive
KPIs versus OKRs (deep dive)
Learning Outcomes
By the end of this course, participants will be able to:
Implement integrated systems thinking for effective performance management
Execute Informa’s HR Performance Management System/Model for sustainability
Analyse essential tools and techniques like feedback types and rating scales
Distinguish between different HR metrics and reporting frameworks
Understand the 9-step people analytics process and biases’ impact on decision-making
Break down the layers of total rewards, including cash, compensation, and overall benefits
Assess key factors in developing an organisation’s pay philosophy (pay strategy)
Apply job evaluation, salary surveys, and grading systems in compensation design
Examine pay structures, benchmarking methods, and equity models to ensure fairness
Evaluate common reward forms and their impact on motivation and retention
Validate executive compensation strategies, discretionary benefits, and statutory rewards to enhance workforce satisfaction
Post Workshop Benefits
Participants will receive a professional certificate from Informa Connect Academy on behalf of Advance Certificate in Sustainable Human Resources on completing both days of this workshop
Understand and utilise key learning focuses on Performance and Analytics
- Tom Raftery - Executive Director, Fitter For Life
Mid - Senior Level
Workshop Overview
Great leadership is not about using one style with everyone.
It’s about knowing when to provide direction, when to coach, when to empower, and when to step back.
In today’s workplace, leaders are expected to navigate changing priorities, varying levels of capability and confidence, hybrid teams, rising pressure, and increasing expectations for performance, all while maintaining engagement, trust, and accountability.
Situational Leadership Essentials® provides leaders with a practical and highly actionable framework to adapt their leadership approach based on the needs of the individual, the task, and the situation at hand.
Delivered through an engaging and interactive learning experience, this programme helps leaders strengthen their ability to diagnose performance needs, flex their leadership style, and have more effective performance conversations that drive ownership, motivation, and results.
Participants will explore how to accurately assess Performance Readiness®, apply the four core leadership styles, and avoid the common leadership trap of treating every team member the same way regardless of capability, commitment, or context.
Rather than focusing on leadership theory alone, this workshop equips leaders with practical tools and immediately applicable techniques that can be used to improve communication, accelerate development, increase accountability, and elevate team performance back in the workplace.
What Participants Will Explore
Introduction to Leadership
- Understanding leadership as a choice, responsibility, and daily influence
- Exploring the connection between leadership effectiveness, engagement, and performance
- Introducing the Situational Leadership® framework and the four leadership styles
- Understanding how leadership adaptability impacts team success
Same-Page Status™
Participants will learn how to:
- Identify tasks with greater clarity and precision
- Assess the Performance Readiness® of individuals
- Recognise varying levels of competence and commitment
- Understand why individuals may require different leadership approaches for different tasks
Adapt and Align
Participants will strengthen their ability to:
- Match leadership style to the needs of the individual and situation
- Apply the right balance of task and relationship behaviours
- Increase alignment, trust, and communication effectiveness
- Lead more confidently through coaching, support, direction, and empowerment
Nothing Stays the Same
Leaders will also explore:
- How performance readiness evolves over time
- The impact of change, pressure, and uncertainty on performance
- Recognising signs of regression and disengagement
- Practical leadership responses that sustain momentum and accountability
Expected Outcomes
By the end of this programme, participants will be better equipped to:
- Adapt their leadership style with greater confidence and effectiveness
- Improve communication and performance conversations with team members
- Build stronger levels of ownership, accountability, and engagement
- Accelerate employee development through more intentional leadership
- Lead individuals and teams more effectively through change and uncertainty
- Create a more responsive, agile, and performance-focused team culture
The Experience
Participants can expect a highly interactive and practical learning experience combining reflection, discussion, leadership application exercises, workplace scenarios, and facilitated activities designed to bring the Situational Leadership® model to life in a meaningful and immediately usable way.
Led by Darren Carrington, the session blends leadership insight, operational experience, emotional intelligence, and real-world application to create a learning environment that is engaging, energising, and directly relevant to the challenges leaders face today.
Post Workshop Benefits
Participants will receive a professional certificate from Centre for Leadership Studies
- Darren Carrington - Founder & Director, YouNique Consulting