Grade 1
Collaborationroom.ai
Profile
CollaborationRoom helps contact centers solve the post-pandemic issue of how to manage agents in many environments. For 5 years, contact centers have cobbled together tools that were not built for mirroring a contact center for their dispersed environments. CollaborationRoom provides a patented SaaS platform that mirrors the "floor" virtually, allowing leadership to engage, manage, train, and support agents as if everyone was sitting next to each other. Additionally, AI compliance tools ensure that security and compliance policies are being followed no matter where the agent is working. It is the one tool built specially for EVERY contact center environment.