This site is part of the Informa Connect Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.

FinovateFall
September 11-13, 2023
The Marriott Marquis Times Square, New YorkNew York, NY
Book Now
Menu
Book

September 11-13, 2023
The Marriott Marquis Times Square, New York,
New York, NY

Technology for CX Stream

Main Conference Day 3 - September 25

See agenda

What will you learn?

Blockchain, AI, virtual and augmented reality, behavioral science… these buzzwords have all become ubiquitous in recent years. However, how do you cut through the hype and use these technologies for a better client experience and user journey?

This stream brings you insights from those at the coal face of innovation, with practical insights of the real world problems these technologies are solving, and tangible ways that they are improving the user experience and client journey.


Critical discussions around technology in practice include:

  • Blockchain: Meeting customer needs in more effective ways
  • Using virtual and augmented reality to improve the customer experience
  • Technology for better data analytics and behavioral change
  • The mindset and mentality of AI innovation
Learn more