This site is part of the Informa Connect Division of Informa PLC

This site is operated by a business or businesses owned by Informa PLC and all copyright resides with them. Informa PLC's registered office is 5 Howick Place, London SW1P 1WG. Registered in England and Wales. Number 3099067.

September 13-15, 2021
The Marriott Marquis Times Square, New YorkVirtual only access also available

Future Tech agenda

Organizations will have to use technology in more sophisticated and inventive ways in order to win and keep customers. Where do you start?

Why attend?

The Future Technology agenda will bring you practical insights of the real-world problems technologies are solving and tangible ways that they are improving the user experience. Learn to harness the technologies that work for your business and customers.

Critical discussions include:

  • Leveraging APIs and Banking as a Service to differentiate yourselves and enhance the CX
  • Monetizing open banking and build new products and services using APIs
  • Using personalization and AI to predict what customers need, and creating bespoke products that allow customers to meet their financial goals
  • Using voice search to deliver secure, effective communication technologies to your customers, and increase your efficiencies
  • Harnessing the power of AI, ML and alternative data to make financial inclusion a reality
  • Explainable AI: Beyond the hype, to uncover what is happening behind the scenes
  • Marrying AI, ML and NLP in intelligent ways, to deliver a comprehensive suite of CX services

Speakers include:

Five key agenda topics. Focus on what matters most to you.