The Marriott Marquis Times Square,
Future Tech agenda
Organizations will have to use technology in more sophisticated and inventive ways in order to win and keep customers. Where do you start?
The Future Technology agenda will bring you practical insights of the real-world problems technologies are solving and tangible ways that they are improving the user experience. Learn to harness the technologies that work for your business and customers.
Critical discussions include:
- Leveraging APIs and Banking as a Service to differentiate yourselves and enhance the CX
- Monetizing open banking and build new products and services using APIs
- Using personalization and AI to predict what customers need, and creating bespoke products that allow customers to meet their financial goals
- Using voice search to deliver secure, effective communication technologies to your customers, and increase your efficiencies
- Harnessing the power of AI, ML and alternative data to make financial inclusion a reality
- Explainable AI: Beyond the hype, to uncover what is happening behind the scenes
- Marrying AI, ML and NLP in intelligent ways, to deliver a comprehensive suite of CX services